Why am I not celebrating the end of CCP?

Thanks dear anonymous and not so anonymous commenters for your dozens of “contributions” to my blog with “it’s offtopic but CCP is sold to Pearl Abyss [link]”.

First thing first, if you know it’s offtopic, please consider not posting it. Secondly, since I’m not playing why should I care? Maybe because I wrote that I possibly play again if it’s sold.

However there is no point to speculate over things we can’t control anyway. I might play if the problems I’ve listed are gone. Nosy Gamer can be right and PA didn’t even buy CCP because of EVE but to acquire its developers, technologies and rights for other purposes.

I’d like you to understand that my problems with EVE are pretty unique: they aren’t with the game itself (beside the disastrous citadel economy changes), but its management and community. In most games, the second is a non-issue. You are interacting with the game systems and affected by game rules and game mechanics. If you have a problem you wish that you could nerf or buff this or that. EVE on the other hand is (again, besides the disastrous citadel changes) a very well designed game. I would dare to say that I wouldn’t change a thing in a (pre-citadel) EVE.

The problems with EVE comes from widespread corruption among devs, playing favorites and colluding with cheaters or outright criminals. None of these are board decision. No one would assume that the CCP leadership convened and after lengthy discussions they published their new company manifesto that includes lines like “protect vandals from police”, “let players put Nazi symbols to their ships” and “publicly harass players”. Individual devs did it on their own accord and their bosses failed to discipline them.

A hands-off owner who just give development directives like “sell ship upgrades for real money” or “make highsec completely safe to attract casuals” can’t address these problems, because he is unaware of them. Not like the monthly progress report has a line “reddit bully posts issued: 143”. Fixing this needs a hands-on manager who personally gets involved in issues, to the point of handling some ticket escalations by himself and be present on at least the CSM meetings (no matter how flawed CSM is). A manager-in-name-only guy from Seoul can’t do that. Remember, when Falcon got a new boss and then absolutely nothing happened? It can not-happen again.

I don’t know what is needed to be done. If I became the sole owner of CCP, I wouldn’t know how to start. Sure, the obvious guys would be fired, but it’s clear that they couldn’t act alone. Not like I could pull anything Falcon did in my job and expect to have the job the next day. The fact that he kept his job even when most of his team couldn’t show some underlying connection to other guys who didn’t make themselves names, but probably getting 5 zeroes a year from botters for looking away. Probably I would start by hiring private investigation firms and criminal attorneys to audit CCP.

I won’t play EVE until certain people aren’t fired and the long list of scandals don’t dry up, showing that the game is managed by professionals now.

Author: Gevlon

My blog: https://greedygoblinblog.wordpress.com/

One thought on “Why am I not celebrating the end of CCP?”

  1. For what it’s worth, the way things like that are usually controlled in any corporation worth a damn, is by having social (*gasp*) connections between people on different levels of hierarchy. A CEO being able to have an occasional drink with a trusted line engineer can go a long way.
    Obviously, this is usually done through an intermediate step – having higher level execs selecting some of their immediate subordinates for trusted conversations, while these immediate subordinates select lower level stuff for trusted conversations to relay to the high boss. This comes with some shortcomings, the most prominent of which is that three levels of hierarchy seem to be an inpenetrable barrier for anything salient to go through. F/ex a CCP director cannot learn about a forum CM supporting criminal behaviour for money, because it has to go through 5 levels of hierarchy (CM -> CM lead -> regional PR manager -> PR VP -> CEO). But he can learn it if it only has to go through 2 levels of hierarchy (regional PR manager learns of bad rep for CCP through some news report or some PR metrics, reports it to PR VP, which reports it to CEO).
    Obviously, punishment that has to go down 5 level of hierarchy gets dilluted and disperced as well. Unless the CEO goes directly to the immediate superior of the CM in question, the specific CM is unlikely to get anything more than a light tap on the wrist.

    Like

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